Knowledge base

Knowledge base : VNC Viewer Plus (Intel AMT KVM)
Cause Intel AMT's KVM functionality (ie VNC(R)) can only be used with the on-board Intel GPU; secondary graphical adapters are not supported (e.g. if you've installed a new Nvidia or ATI graphics card.). Resolution You'll need to ensure that the on-...
Cause This error literally means "The server name cannot be resolved", which suggests a problem with the provided hostname, internet/network connection or similar. Resolution Please double check what you are entering into VNC(R) Viewer, to ensure yo...
Cause This error message can mean two things: * You're trying to connect as a non-administrative user. * Your computer is running Intel AMT 5.0 or earlier. KVM (VNC(R)) functionality is only included in Intel AMT 6.0 and above. Resolution Pleas...
VNC(R) Viewer Plus is primarily intended for use within a domain environment. It can connect over the internet to an AMT KVM server computer but, due to routing restrictions, it is not currently possible to connect over the internet to two AMT KVM compute...
PLATFORM(S): Non-specific PRODUCT(S): Viewer Plus VERSION(S): - Issue This is a known issue in Intel AMT 6.0 and 6.1. When the Operating System turns off the local monitor, the video on the remote AMT KVM session goes black and does n...
When connecting to an Intel AMT computer, you may see the following error: Error 0x80862505: Viewer requested an invalid pixel format This is due to the AMT computer's lack of support for certain pixel formats (anything over 16-bit depth) - the error ...
You can connect to VNC(R) Viewer Plus using the URI scheme. You will have to call the viewer with the -uri argument, followed by the URI string: kvm:[//][[: ]@] If your username or password contains non-alpha-numeric characters, it will need to be hex-e...
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