Knowledge base

Knowledge base : VNC Connect
In systems with multiple network adaptors - or virtual network adaptors - installed (such are typically installed by virtualisation applications like Microsoft Hyper-V, VMWare Workstation and VirtualBox), the techniques used by VNC Connect when establishi...
From VNC Connect 6.2.0, VNC Viewer is no longer bundled with the VNC Connect download [https://www.realvnc.com/en/download/vnc/]. VNC Connect now consists of just VNC Server and supporting programs, for computers you are licensed to control. VNC Viewer ...
In the first instance, check this FAQ: https://www.realvnc.com/docs/faq/connect-fail.html#why-can-t-i-connect [https://www.realvnc.com/docs/faq/connect-fail.html#why-can-t-i-connect] Please also check that the computer running VNC Server isn't configu...
By default under Linux, VNC Server in Virtual Mode uses a version of the Xorg server built-in to Xvnc. This is old, and hard to update. On some platforms, modern desktop environments fail to load (resulting in a grey screen [https://support.realvnc.com/Kn...
PROBLEM:  Enabling cloud connectivity for a computer at the command line using the following command: vncserver -service -joinCloud TOKEN can result in an error message similar to the following: Hosted Bootstrap error: Network failure: Error conne...
To get started with VNC Connect, please choose one of the following resources: 1) Watch a 3 minute video: * Starting an Enterprise or Professional trial: https://youtu.be/NLhd9yIRYDg [https://youtu.be/NLhd9yIRYDg]. See also this page: https://www....
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